Wednesday, December 31, 2008

Good news, the trap has been avoided !

Do you remenber the post "the demo trap" I wrote a few weeks ago about a demo I collapsed due to a dubious question I was asked by my customer ? "Do you confirm me Xavier that your software support this given feature" and as i tough it was a customer requirement I answered with a positive answer. Unfortunately my software demonstration turned out to be a dead end as my customer actually didn't want a tool that would allow this particular feature..
In this rapid demo scene I am asked by my customer "Xavier could you confirm me that any sales representative will be allowed to see all the opportunities of the others ? " It sounded like a a requirement and so i was tempted to say "Yes we can" (oh sorry for this bad joke, i can't help not doing it...) but I didn't actually and instead I carefully answered his question by another question "well that depends on some system options, how are you working right now ?" or as a variant "it depends on system customizing, would you mind telling me what your preference is ? " And so i got round the trap and I could go on successfully with this outstanding demo.Enjoy this little demo scene and improve may be your french understanding as this video is in french language.

1 comment:

Anonymous said...

(L'